GAO Report, IT: USPS Needs to Strengthen System Acquisition and Management Capabilities to Improve Intelligent Mail Full Service Program

In 2003, the United States Postal Service (USPS) initiated the Intelligent Mail program, which is intended to use information-rich standardized barcodes to track mail and thus provide USPS and mailers with better and timely information. A major component of this program is the Full Service program, which, among other things, is intended to build a system that improves the visibility into end-to-end mail processing operations through the use of new barcodes, and create efficiencies by streamlining and automating certain aspects of the process.

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http://www.gao.gov/new.items/d10145.pdf